Legal
Last updated: March 2026
Your privacy is not a feature. It is a promise. This policy explains what data we collect, how we use it, and your rights.
Account information: Your name and email address, used for authentication and communication.
Conversation transcripts: Text records of your sessions with Mira, stored to provide continuity across conversations.
Memory items: Key facts and themes derived from your conversations, used by Mira to remember your story across sessions.
Feedback: Post-session ratings and optional comments you provide.
Safety events: Records of crisis detection events, stored for safety review and product improvement.
Raw audio: We do not store recordings of your voice conversations. Voice sessions are processed in real time and transcribed. The audio itself is never retained.
Third-party tracking: We do not use advertising trackers, sell your data, or share your conversations with third parties for marketing purposes.
Conversation continuity: Transcripts and memory items allow Mira to remember your story and provide a coherent, continuous companion experience.
Safety: Conversation content is processed through moderation systems to detect crisis signals and ensure your safety.
Product improvement: Aggregated, anonymized usage patterns help us improve Mira. We do not read individual transcripts for product development.
We use the following services to operate Mira:
OpenAI: Provides the AI models powering Mira’s voice and text conversations, embeddings for memory retrieval, and content moderation. Conversation data is sent to OpenAI for processing. OpenAI’s API data usage policies apply.
Neon (PostgreSQL): Hosts our database where account information, transcripts, and memory items are stored. Data is encrypted at rest.
Vercel: Hosts our web application. We use Vercel Analytics and Speed Insights for performance monitoring. No conversation data is shared with Vercel.
Resend: Sends transactional emails (magic link authentication, check-in messages). Only your email address is shared with Resend.
Mira includes built-in crisis detection for self-harm and suicidal ideation. When crisis signals are detected, Mira surfaces professional resources (988 Suicide and Crisis Lifeline, Crisis Text Line). These events are logged for safety review. Crisis event records may be retained even after you delete your conversation history, as minimal metadata necessary for abuse prevention.
Your data is retained for as long as your account is active. You can delete your entire Mira conversation history, including transcripts, memory items, and feedback, at any time from your account settings. Deletion is permanent and irreversible.
If you revoke transcript or memory consent, new sessions are blocked and existing data is queued for deletion.
You have the right to:
- Delete your conversation history at any time
- Revoke consent for transcript and memory storage
- Request deletion of your account and all associated data
- Ask Mira to forget specific information
We support CCPA and GDPR rights to deletion and data access. Contact us to exercise these rights.
For privacy questions or data requests, contact us at privacy@mykinfolk.ai.